Abstract
The results of a user questionnaire are used to determine the effects of 17 different independent variables on user satisfaction.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 594-598 |
| Number of pages | 5 |
| Journal | Communications of the ACM |
| Volume | 29 |
| Issue number | 7 |
| DOIs | |
| State | Published - Jul 1 1986 |
Keywords
- user satisfaction
ASJC Scopus subject areas
- Computer Science(all)
Cite this
Rushinek, A., & Rushinek, S. (1986). What makes users happy? Communications of the ACM, 29(7), 594-598. https://doi.org/10.1145/6138.6140