What makes users happy?

Research output: Contribution to journalArticle

82 Citations (Scopus)

Abstract

The results of a user questionnaire are used to determine the effects of 17 different independent variables on user satisfaction.

Original languageEnglish (US)
Pages (from-to)594-598
Number of pages5
JournalCommunications of the ACM
Volume29
Issue number7
DOIs
StatePublished - Jul 1 1986

Keywords

  • user satisfaction

ASJC Scopus subject areas

  • Computer Science(all)

Cite this

What makes users happy? / Rushinek, Avi; Rushinek, Sara.

In: Communications of the ACM, Vol. 29, No. 7, 01.07.1986, p. 594-598.

Research output: Contribution to journalArticle

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