We are all mad in wonderland: An organizational culture framework for emotions and emotional intelligence research

Catherine S. Daus, Marie T. Dasborough, Peter J. Jordan, Neal M. Ashkanasy

Research output: Chapter in Book/Report/Conference proceedingChapter

7 Scopus citations

Abstract

Despite ongoing controversy, emotional intelligence is emerging as a potentially important variable in furthering our understanding of individual behavior in organizations. In this respect, however, most of the research in relation to emotional intelligence has been at the individual level of behavior. In this chapter, we develop a framework for considering the impact of emotional intelligence at the organizational level. Specifically, we map Mayer and Salovey's four emotional intelligence abilities onto Shein's three-level organizational culture schema. We conclude with a discussion of implications for managers and suggest that the model we propose may prove to be a useful starting point for future research into emotional intelligence as an organizational phenomenon.

Original languageEnglish (US)
Title of host publicationExperiencing and Managing Emotions in the Workplace
EditorsNeal Ashkanasy, Charmine Hartel, Wilfred Zerbe
Pages375-399
Number of pages25
DOIs
StatePublished - Dec 1 2012
Externally publishedYes

Publication series

NameResearch on Emotion in Organizations
Volume8
ISSN (Print)1746-9791

ASJC Scopus subject areas

  • Organizational Behavior and Human Resource Management

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