Using Twitter for crisis communication: A content analysis of fortune 500 companies

Michael North, Cong Li, Jiangmeng Liu, Yi Grace Ji

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish (US)
Title of host publicationSocial Media and Crisis Communication
PublisherTaylor and Francis
Pages197-208
Number of pages12
ISBN (Electronic)9781315749068
ISBN (Print)9781138811997
DOIs
StatePublished - Jun 27 2017

Fingerprint

crisis communication
twitter
content analysis
Crisis Communication
Fortune
Content Analysis

ASJC Scopus subject areas

  • Arts and Humanities(all)
  • Social Sciences(all)

Cite this

North, M., Li, C., Liu, J., & Ji, Y. G. (2017). Using Twitter for crisis communication: A content analysis of fortune 500 companies. In Social Media and Crisis Communication (pp. 197-208). Taylor and Francis. https://doi.org/10.4324/9781315749068

Using Twitter for crisis communication : A content analysis of fortune 500 companies. / North, Michael; Li, Cong; Liu, Jiangmeng; Ji, Yi Grace.

Social Media and Crisis Communication. Taylor and Francis, 2017. p. 197-208.

Research output: Chapter in Book/Report/Conference proceedingChapter

North, M, Li, C, Liu, J & Ji, YG 2017, Using Twitter for crisis communication: A content analysis of fortune 500 companies. in Social Media and Crisis Communication. Taylor and Francis, pp. 197-208. https://doi.org/10.4324/9781315749068
North M, Li C, Liu J, Ji YG. Using Twitter for crisis communication: A content analysis of fortune 500 companies. In Social Media and Crisis Communication. Taylor and Francis. 2017. p. 197-208 https://doi.org/10.4324/9781315749068
North, Michael ; Li, Cong ; Liu, Jiangmeng ; Ji, Yi Grace. / Using Twitter for crisis communication : A content analysis of fortune 500 companies. Social Media and Crisis Communication. Taylor and Francis, 2017. pp. 197-208
@inbook{40899f06aaa544759a420d003cfc8c82,
title = "Using Twitter for crisis communication: A content analysis of fortune 500 companies",
author = "Michael North and Cong Li and Jiangmeng Liu and Ji, {Yi Grace}",
year = "2017",
month = "6",
day = "27",
doi = "10.4324/9781315749068",
language = "English (US)",
isbn = "9781138811997",
pages = "197--208",
booktitle = "Social Media and Crisis Communication",
publisher = "Taylor and Francis",

}

TY - CHAP

T1 - Using Twitter for crisis communication

T2 - A content analysis of fortune 500 companies

AU - North, Michael

AU - Li, Cong

AU - Liu, Jiangmeng

AU - Ji, Yi Grace

PY - 2017/6/27

Y1 - 2017/6/27

UR - http://www.scopus.com/inward/record.url?scp=85031666306&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85031666306&partnerID=8YFLogxK

U2 - 10.4324/9781315749068

DO - 10.4324/9781315749068

M3 - Chapter

AN - SCOPUS:85031666306

SN - 9781138811997

SP - 197

EP - 208

BT - Social Media and Crisis Communication

PB - Taylor and Francis

ER -