Using Twitter for crisis communication: A content analysis of fortune 500 companies

Michael North, Cong Li, Jiangmeng Liu, Yi Grace Ji

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish (US)
Title of host publicationSocial Media and Crisis Communication
PublisherTaylor and Francis
Number of pages12
ISBN (Electronic)9781315749068
ISBN (Print)9781138811997
StatePublished - Jun 27 2017

ASJC Scopus subject areas

  • Arts and Humanities(all)
  • Social Sciences(all)

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