Using Salespeople to Collect Customer Service Information

Arun Sharma; Douglas M. Lambert

doi:10.1108/EUM0000000000391

Using Salespeople to Collect Customer Service Information

Arun Sharma, Douglas M. Lambert

Marketing

Research output: Contribution to journal › Article › peer-review

3 Scopus citations

Original language	English (US)
Pages (from-to)	27-31
Number of pages	5
Journal	International Journal of Physical Distribution & Logistics Management
Volume	21
Issue number	6
DOIs	https://doi.org/10.1108/EUM0000000000391
State	Published - Jun 1 1991

ASJC Scopus subject areas

Transportation
Management of Technology and Innovation

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10.1108/EUM0000000000391

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title = "Using Salespeople to Collect Customer Service Information",

author = "Arun Sharma and Lambert, {Douglas M.}",

year = "1991",

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Using Salespeople to Collect Customer Service Information

ASJC Scopus subject areas

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