Using Salespeople to Collect Customer Service Information

Arun Sharma, Douglas M. Lambert

Research output: Contribution to journalArticlepeer-review

3 Scopus citations
Original languageEnglish (US)
Pages (from-to)27-31
Number of pages5
JournalInternational Journal of Physical Distribution & Logistics Management
Issue number6
StatePublished - Jun 1 1991

ASJC Scopus subject areas

  • Transportation
  • Management of Technology and Innovation

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