Abstract
Electronic personal health records (PHRs) enable patients to perform a number of health-related tasks through a web-based portal. However, little is known about the usability of these PHRs. This study investigated the usability of a simulated PHR among 107 adults aged 40 to 85 years. Participants performed 15 common health management tasks including finding an upcoming appointment time, reviewing test results, and managing medication dosages. Task performance was video recorded and analyzed to determine the source of any performance difficulties. Usability data was also captured through questionnaires and post-study interviews. Results indicated that participants had difficulty using hyperlinks within the PHR to find information and difficulty interpreting information in the tables and graphs. However, participants' perceptions of the PHR were positive and they were very receptive to the idea of using PHRs to help them perform a number of health management tasks.
| Original language | English (US) |
|---|---|
| Title of host publication | Proceedings of the Human Factors and Ergonomics Society |
| Publisher | Human Factors an Ergonomics Society Inc. |
| Pages | 619-623 |
| Number of pages | 5 |
| Volume | 2014-January |
| ISBN (Print) | 9780945289456 |
| DOIs | |
| State | Published - 2014 |
| Event | 58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014 - Chicago, United States Duration: Oct 27 2014 → Oct 31 2014 |
Other
| Other | 58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014 |
|---|---|
| Country | United States |
| City | Chicago |
| Period | 10/27/14 → 10/31/14 |
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ASJC Scopus subject areas
- Human Factors and Ergonomics
Cite this
Usability of an electronic personal health record (PHR) among a diverse group of adults. / Taha, Jessica; Sharit, Joseph; Czaja, Sara J.
Proceedings of the Human Factors and Ergonomics Society. Vol. 2014-January Human Factors an Ergonomics Society Inc., 2014. p. 619-623.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - Usability of an electronic personal health record (PHR) among a diverse group of adults
AU - Taha, Jessica
AU - Sharit, Joseph
AU - Czaja, Sara J
PY - 2014
Y1 - 2014
N2 - Electronic personal health records (PHRs) enable patients to perform a number of health-related tasks through a web-based portal. However, little is known about the usability of these PHRs. This study investigated the usability of a simulated PHR among 107 adults aged 40 to 85 years. Participants performed 15 common health management tasks including finding an upcoming appointment time, reviewing test results, and managing medication dosages. Task performance was video recorded and analyzed to determine the source of any performance difficulties. Usability data was also captured through questionnaires and post-study interviews. Results indicated that participants had difficulty using hyperlinks within the PHR to find information and difficulty interpreting information in the tables and graphs. However, participants' perceptions of the PHR were positive and they were very receptive to the idea of using PHRs to help them perform a number of health management tasks.
AB - Electronic personal health records (PHRs) enable patients to perform a number of health-related tasks through a web-based portal. However, little is known about the usability of these PHRs. This study investigated the usability of a simulated PHR among 107 adults aged 40 to 85 years. Participants performed 15 common health management tasks including finding an upcoming appointment time, reviewing test results, and managing medication dosages. Task performance was video recorded and analyzed to determine the source of any performance difficulties. Usability data was also captured through questionnaires and post-study interviews. Results indicated that participants had difficulty using hyperlinks within the PHR to find information and difficulty interpreting information in the tables and graphs. However, participants' perceptions of the PHR were positive and they were very receptive to the idea of using PHRs to help them perform a number of health management tasks.
UR - http://www.scopus.com/inward/record.url?scp=84957706961&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84957706961&partnerID=8YFLogxK
U2 - 10.1177/1541931214581132
DO - 10.1177/1541931214581132
M3 - Conference contribution
SN - 9780945289456
VL - 2014-January
SP - 619
EP - 623
BT - Proceedings of the Human Factors and Ergonomics Society
PB - Human Factors an Ergonomics Society Inc.
ER -