Transgender women's satisfaction with healthcare services: A mixed-methods pilot study

Joseph P. De Santis; Monika Cintulova; Elias Provencio-Vasquez; Allan E. Rodriguez; Ethan C. Cicero

doi:10.1111/ppc.12514

Transgender women's satisfaction with healthcare services: A mixed-methods pilot study

Joseph P. De Santis, Monika Cintulova, Elias Provencio-Vasquez, Allan E. Rodriguez, Ethan C. Cicero

Research output: Contribution to journal › Article › peer-review

Abstract

Background: Many transgender women are dissatisfied with healthcare services. Purpose: (a) To describe satisfaction/dissatisfaction with healthcare services; and (b) to describe barriers/facilitators of satisfaction with healthcare services among a sample of transgender women. Design and Methods: A mixed methods design collected quantitative data (n = 50) and qualitative data (n = 25) from transgender women. Findings: Quantitatively, satisfaction with healthcare services was high among the participants, with lower areas related to healthcare systems issues. Qualitatively, participants identified barriers and facilitators of healthcare satisfaction. Implications: This study provides clinical, research, educational, and policy implications for improving healthcare satisfaction among transgender women.

Original language	English (US)
Pages (from-to)	926-938
Number of pages	13
Journal	Perspectives in Psychiatric Care
Volume	56
Issue number	4
DOIs	https://doi.org/10.1111/ppc.12514
State	Published - Oct 1 2020

Keywords

healthcare services
mixed methods research
satisfaction
transgender women

ASJC Scopus subject areas

Phychiatric Mental Health

Access to Document

10.1111/ppc.12514

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Cite this

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title = "Transgender women's satisfaction with healthcare services: A mixed-methods pilot study",

abstract = "Background: Many transgender women are dissatisfied with healthcare services. Purpose: (a) To describe satisfaction/dissatisfaction with healthcare services; and (b) to describe barriers/facilitators of satisfaction with healthcare services among a sample of transgender women. Design and Methods: A mixed methods design collected quantitative data (n = 50) and qualitative data (n = 25) from transgender women. Findings: Quantitatively, satisfaction with healthcare services was high among the participants, with lower areas related to healthcare systems issues. Qualitatively, participants identified barriers and facilitators of healthcare satisfaction. Implications: This study provides clinical, research, educational, and policy implications for improving healthcare satisfaction among transgender women.",

keywords = "healthcare services, mixed methods research, satisfaction, transgender women",

author = "{De Santis}, {Joseph P.} and Monika Cintulova and Elias Provencio-Vasquez and Rodriguez, {Allan E.} and Cicero, {Ethan C.}",

note = "Funding Information: This study was funded by a grant from the Aqua Foundation for Women ( https://aquafoundation.org/ ; Joseph P. De Santis, PI). This publication was supported by the Center of Excellence for Health Disparities Research: El Centro, funded by grant number P60MD002266 from the National Institute on Minority Health and Health Disparities of the National Institutes of Health. The content is solely the responsibility of the authors and does not necessarily represent the official views of the National Institutes of Health. ",

year = "2020",

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AU - Provencio-Vasquez, Elias

AU - Rodriguez, Allan E.

AU - Cicero, Ethan C.

N1 - Funding Information: This study was funded by a grant from the Aqua Foundation for Women ( https://aquafoundation.org/ ; Joseph P. De Santis, PI). This publication was supported by the Center of Excellence for Health Disparities Research: El Centro, funded by grant number P60MD002266 from the National Institute on Minority Health and Health Disparities of the National Institutes of Health. The content is solely the responsibility of the authors and does not necessarily represent the official views of the National Institutes of Health.

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N2 - Background: Many transgender women are dissatisfied with healthcare services. Purpose: (a) To describe satisfaction/dissatisfaction with healthcare services; and (b) to describe barriers/facilitators of satisfaction with healthcare services among a sample of transgender women. Design and Methods: A mixed methods design collected quantitative data (n = 50) and qualitative data (n = 25) from transgender women. Findings: Quantitatively, satisfaction with healthcare services was high among the participants, with lower areas related to healthcare systems issues. Qualitatively, participants identified barriers and facilitators of healthcare satisfaction. Implications: This study provides clinical, research, educational, and policy implications for improving healthcare satisfaction among transgender women.

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