Transgender women's satisfaction with healthcare services: A mixed-methods pilot study

Joseph P. De Santis, Monika Cintulova, Elias Provencio-Vasquez, Allan E. Rodriguez, Ethan C. Cicero

Research output: Contribution to journalArticlepeer-review


Background: Many transgender women are dissatisfied with healthcare services. Purpose: (a) To describe satisfaction/dissatisfaction with healthcare services; and (b) to describe barriers/facilitators of satisfaction with healthcare services among a sample of transgender women. Design and Methods: A mixed methods design collected quantitative data (n = 50) and qualitative data (n = 25) from transgender women. Findings: Quantitatively, satisfaction with healthcare services was high among the participants, with lower areas related to healthcare systems issues. Qualitatively, participants identified barriers and facilitators of healthcare satisfaction. Implications: This study provides clinical, research, educational, and policy implications for improving healthcare satisfaction among transgender women.

Original languageEnglish (US)
Pages (from-to)926-938
Number of pages13
JournalPerspectives in Psychiatric Care
Issue number4
StatePublished - Oct 1 2020


  • healthcare services
  • mixed methods research
  • satisfaction
  • transgender women

ASJC Scopus subject areas

  • Phychiatric Mental Health


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