Transformational leadership and employee communication behaviors: the role of communal and exchange relationship norms

Yeunjae Lee, Myoung Gi Chon

Research output: Contribution to journalArticlepeer-review

1 Scopus citations

Abstract

Purpose: This study aims to examine the effects of transformational leadership on employees' internal (i.e. voice) and external (i.e. megaphoning) communication behaviors and to explore the mediating role of employees' communal and exchange relationship norms with their organization. Design/methodology/approach: An online survey was conducted with full-time employees working in various industry sectors in the USA. Findings: Transformational leadership significantly increased employees' voice behaviors and their positive and negative megaphoning behaviors. Communal relationship norms exerted a significant mediation effect on employees' communicative behaviors and exchange relationship norms had positive impacts on employees' megaphoning behaviors. Originality/value: This study is among the first attempts to test the effect of transformational leadership style on employees' communicative actions within and outside of a company and the mediating role of exchange-communal relationship norms.

Original languageEnglish (US)
Pages (from-to)61-82
Number of pages22
JournalLeadership and Organization Development Journal
Volume42
Issue number1
DOIs
StatePublished - Jan 22 2021

Keywords

  • Employee behavior
  • Employee–organization relationship
  • Transformational leadership

ASJC Scopus subject areas

  • Business, Management and Accounting (miscellaneous)
  • Organizational Behavior and Human Resource Management

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