Total quality management in the HMO environment

Vincent K. Omachonu, James A. Johnson

Research output: Contribution to journalArticle

Abstract

Increasing numbers of healthcare organization are turning to total quality management (TQM) to contain costs and improve quality. This article describes the implication of TQM for health maintenance organizations.

Original languageEnglish (US)
Pages (from-to)11-16
Number of pages6
JournalHospital topics
Volume71
Issue number4
DOIs
StatePublished - Jan 1 1993

ASJC Scopus subject areas

  • Medicine(all)

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