The value of internal communication in enhancing employees’ health information disclosure intentions in the workplace

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12 Scopus citations

Abstract

This study explores organizations’ communication practice as the antecedent of employees’ health-related perceptions and intentions to disclose their health information in the workplace. In particular, this study tests the impact of transparent internal communication and the quality of employee-organization relationship (EOR) on employees’ perceived risks and benefits of information disclosure for their health information. The results of an online survey with full-time employees in the United States showed that a positive EOR influenced by transparent communication increased the employees’ perceived benefits and decreased the employees’ perceived risks for disclosing their health information to their supervisor. Perceived risks and benefits were both significantly associated with employees’ intentions to disclose their physical health problems, while perceived benefits were significantly related to their intentions to disclose mental health problems. Theoretical and practical implications for public relations and health communication were discussed in this study.

Original languageEnglish (US)
Article number101872
JournalPublic Relations Review
Volume46
Issue number1
DOIs
StatePublished - Mar 2020

Keywords

  • Employee-organization relationship (EOR)
  • Health information disclosure
  • Internal communication
  • Perceived benefits
  • Perceived risks
  • Transparent communication

ASJC Scopus subject areas

  • Communication
  • Organizational Behavior and Human Resource Management
  • Marketing

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