The effects of sources of applications programs on user satisfaction: An empirical study of micro, mini & mainframe computers using an interactive artificial intelligence expert-system

Avi Rushinek; Sara Rushinek

doi:10.1145/16687.16702

The effects of sources of applications programs on user satisfaction: An empirical study of micro, mini & mainframe computers using an interactive artificial intelligence expert-system

Avi Rushinek, Sara Rushinek

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

3 Scopus citations

Abstract

This study analyzes the influence of sources of applications programs (SAP) on ever all computer user satisfaction as determined by multiple regression. The variables, proprietary software packages, venoor customized application programs, and average system, life in months are found to be the most significant variables affecting overall satisfaction whereas, the variables, ready made vendor programs, mini computer systems, and in house personnel applications have the least significant effect on user satisfaction. An interactive expert system (ES) for SAP is designed, developed and demonstrated in this study.

Original language	English (US)
Title of host publication	Proceedings of the 21st Annual Conference on Computer Personnel Research, SIGCPR 1985
Editors	James C. Wetherbe
Publisher	Association for Computing Machinery
Pages	118-125
Number of pages	8
ISBN (Electronic)	0897911563
DOIs	https://doi.org/10.1145/16687.16702
State	Published - Dec 1 1985
Event	21st Annual Conference on Computer Personnel Research, SIGCPR 1985 - Minneapolis, United States Duration: May 2 1985 → May 3 1985

Publication series

Name	Proceedings of the ACM SIGCPR Conference

Other

Other	21st Annual Conference on Computer Personnel Research, SIGCPR 1985
Country	United States
City	Minneapolis
Period	5/2/85 → 5/3/85

ASJC Scopus subject areas

Software

Access to Document

10.1145/16687.16702

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Rushinek, A., & Rushinek, S. (1985). The effects of sources of applications programs on user satisfaction: An empirical study of micro, mini & mainframe computers using an interactive artificial intelligence expert-system. In J. C. Wetherbe (Ed.), Proceedings of the 21st Annual Conference on Computer Personnel Research, SIGCPR 1985 (pp. 118-125). (Proceedings of the ACM SIGCPR Conference). Association for Computing Machinery. https://doi.org/10.1145/16687.16702

The effects of sources of applications programs on user satisfaction : An empirical study of micro, mini & mainframe computers using an interactive artificial intelligence expert-system. / Rushinek, Avi ; Rushinek, Sara.

Proceedings of the 21st Annual Conference on Computer Personnel Research, SIGCPR 1985. ed. / James C. Wetherbe. Association for Computing Machinery, 1985. p. 118-125 (Proceedings of the ACM SIGCPR Conference).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Rushinek, A & Rushinek, S 1985, The effects of sources of applications programs on user satisfaction: An empirical study of micro, mini & mainframe computers using an interactive artificial intelligence expert-system. in JC Wetherbe (ed.), Proceedings of the 21st Annual Conference on Computer Personnel Research, SIGCPR 1985. Proceedings of the ACM SIGCPR Conference, Association for Computing Machinery, pp. 118-125, 21st Annual Conference on Computer Personnel Research, SIGCPR 1985, Minneapolis, United States, 5/2/85. https://doi.org/10.1145/16687.16702

Rushinek A , Rushinek S. The effects of sources of applications programs on user satisfaction: An empirical study of micro, mini & mainframe computers using an interactive artificial intelligence expert-system. In Wetherbe JC, editor, Proceedings of the 21st Annual Conference on Computer Personnel Research, SIGCPR 1985. Association for Computing Machinery. 1985. p. 118-125. (Proceedings of the ACM SIGCPR Conference). https://doi.org/10.1145/16687.16702

Rushinek, Avi ; Rushinek, Sara. / The effects of sources of applications programs on user satisfaction : An empirical study of micro, mini & mainframe computers using an interactive artificial intelligence expert-system. Proceedings of the 21st Annual Conference on Computer Personnel Research, SIGCPR 1985. editor / James C. Wetherbe. Association for Computing Machinery, 1985. pp. 118-125 (Proceedings of the ACM SIGCPR Conference).

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