@inproceedings{91e9cc96fb4349e8bbc5fd43ea3cfdbb,
title = "The effects of sources of applications programs on user satisfaction: An empirical study of micro, mini & mainframe computers using an interactive artificial intelligence expert-system",
abstract = "This study analyzes the influence of sources of applications programs (SAP) on ever all computer user satisfaction as determined by multiple regression. The variables, proprietary software packages, venoor customized application programs, and average system, life in months are found to be the most significant variables affecting overall satisfaction whereas, the variables, ready made vendor programs, mini computer systems, and in house personnel applications have the least significant effect on user satisfaction. An interactive expert system (ES) for SAP is designed, developed and demonstrated in this study.",
author = "Avi Rushinek and Sara Rushinek",
year = "1985",
month = dec,
day = "1",
doi = "10.1145/16687.16702",
language = "English (US)",
series = "Proceedings of the ACM SIGCPR Conference",
publisher = "Association for Computing Machinery",
pages = "118--125",
editor = "Wetherbe, {James C.}",
booktitle = "Proceedings of the 21st Annual Conference on Computer Personnel Research, SIGCPR 1985",
note = "21st Annual Conference on Computer Personnel Research, SIGCPR 1985 ; Conference date: 02-05-1985 Through 03-05-1985",
}