The costs of an enhanced employee assistance program (EAP) intervention

Michael T. French, Laura J. Dunlap, Gary A. Zarkin, Georgia T. Karuntzos

Research output: Contribution to journalArticlepeer-review

15 Scopus citations


The purpose of this paper is to estimate the economic costs of an enhanced Employee Assistance Program (EAP) intervention being delivered through a large Midwestern EAP that services over 90 worksites. Resource use and cost estimates are determined for both developmental and implementation activities. In addition, enhanced services costs are compared with total and average costs of standard EAP services. The results show that total development costs were $44 000 and implementation costs for the first year of the intervention were $140 000. The annual cost per eligible employee for standard EAP services is $22.92 and the incremental annual cost per eligible employee for enhanced services is $5.01 under full implementation. These findings provide benchmark cost estimates for other EAPs that may be considering offering enhanced services. In future works, cost estimates will be combined with intervention outcomes for additional program evaluation.

Original languageEnglish (US)
Pages (from-to)227-236
Number of pages10
JournalEvaluation and Program Planning
Issue number2
StatePublished - May 1998

ASJC Scopus subject areas

  • Business and International Management
  • Social Psychology
  • Geography, Planning and Development
  • Strategy and Management
  • Public Health, Environmental and Occupational Health


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