Abstract
The focus of this paper is not new. Certainly, systems engineers have worked on service-related problems, including those arising in finance, health, education, government, food, trade, retail, wholesale, telecommunications, entertainment, and transportation. What is new - and critical - is the growing importance and complexity of services and the systems within which they operate. What is new - and exciting - is a set of new and evolving technologies which will enable us to practice our systems engineering trade with greater effectiveness and impact. What is new - and challenging - is the services-related issues that are amenable to our systems engineering approach. These are the issues considered in this paper.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 531-536 |
| Number of pages | 6 |
| Journal | Proceedings of the IEEE International Conference on Systems, Man and Cybernetics |
| Volume | 1 |
| State | Published - Dec 1 1994 |
| Externally published | Yes |
| Event | Proceedings of the 1994 IEEE International Conference on Systems, Man and Cybernetics. Part 1 (of 3) - San Antonio, TX, USA Duration: Oct 2 1994 → Oct 5 1994 |
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ASJC Scopus subject areas
- Control and Systems Engineering
- Hardware and Architecture