Abstract
The focus of this paper is not new. Certainly, systems engineers have worked on service-related problems, including those arising in finance, health, education, government, food, trade, retail, wholesale, telecommunications, entertainment, and transportation. What is new-and critical-is the growing importance and complexity of services and the systems within which they operate. What is new-and exciting-is a set of new and evolving technologies which will enable us to practice our systems engineering trade with greater effectiveness and impact. What is new-and challenging-is the service-related issues that are amenable to our systems engineering approach. These are the issues considered in this paper.
| Original language | English |
|---|---|
| Pages (from-to) | 721-726 |
| Number of pages | 6 |
| Journal | IEEE Transactions on Systems, Man and Cybernetics |
| Volume | 25 |
| Issue number | 5 |
| State | Published - May 1 1995 |
| Externally published | Yes |
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ASJC Scopus subject areas
- Engineering(all)
Cite this
Systems engineering in the growing service economy. / Tien, James M.; Berg, Daniel.
In: IEEE Transactions on Systems, Man and Cybernetics, Vol. 25, No. 5, 01.05.1995, p. 721-726.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - Systems engineering in the growing service economy
AU - Tien, James M.
AU - Berg, Daniel
PY - 1995/5/1
Y1 - 1995/5/1
N2 - The focus of this paper is not new. Certainly, systems engineers have worked on service-related problems, including those arising in finance, health, education, government, food, trade, retail, wholesale, telecommunications, entertainment, and transportation. What is new-and critical-is the growing importance and complexity of services and the systems within which they operate. What is new-and exciting-is a set of new and evolving technologies which will enable us to practice our systems engineering trade with greater effectiveness and impact. What is new-and challenging-is the service-related issues that are amenable to our systems engineering approach. These are the issues considered in this paper.
AB - The focus of this paper is not new. Certainly, systems engineers have worked on service-related problems, including those arising in finance, health, education, government, food, trade, retail, wholesale, telecommunications, entertainment, and transportation. What is new-and critical-is the growing importance and complexity of services and the systems within which they operate. What is new-and exciting-is a set of new and evolving technologies which will enable us to practice our systems engineering trade with greater effectiveness and impact. What is new-and challenging-is the service-related issues that are amenable to our systems engineering approach. These are the issues considered in this paper.
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M3 - Article
VL - 25
SP - 721
EP - 726
JO - IEEE Transactions on Systems, Man and Cybernetics
JF - IEEE Transactions on Systems, Man and Cybernetics
SN - 0018-9472
IS - 5
ER -