Strategic framework linking quality and productivity

D. P S Arora, D. J. Sumanth

Research output: Contribution to journalArticle

Abstract

The fact that quality and productivity go hand in-hand and not against each other has gained much support in the literature. There is a need to develop a conceptual framework that analyses transitions in quality and productivity simultaneously and establishes a rationale to demonstrate their relationship explicity. Companies keep investing in quality-related activities. In pursuit of excellent to a point that these investments become counter-productive. Such a conceptual framework can help management decision-making in quality-related investments. The primary objective of this paper is to develop a conceptual framework linking quality and total productivity which can act as a yardstick for management in quality related decisions. The application of this conceptual framework is demonstrated by a hypothetical example.

Original languageEnglish
Pages (from-to)331-347
Number of pages17
JournalInternational Journal of Materials and Product Technology
Volume7
Issue number4
StatePublished - Dec 1 1992

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Productivity
Decision making
Industry

ASJC Scopus subject areas

  • Materials Science(all)

Cite this

Strategic framework linking quality and productivity. / Arora, D. P S; Sumanth, D. J.

In: International Journal of Materials and Product Technology, Vol. 7, No. 4, 01.12.1992, p. 331-347.

Research output: Contribution to journalArticle

Arora, D. P S ; Sumanth, D. J. / Strategic framework linking quality and productivity. In: International Journal of Materials and Product Technology. 1992 ; Vol. 7, No. 4. pp. 331-347.
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