Abstract
The fact that quality and productivity go hand in-hand and not against each other has gained much support in the literature. There is a need to develop a conceptual framework that analyses transitions in quality and productivity simultaneously and establishes a rationale to demonstrate their relationship explicity. Companies keep investing in quality-related activities. In pursuit of excellent to a point that these investments become counter-productive. Such a conceptual framework can help management decision-making in quality-related investments. The primary objective of this paper is to develop a conceptual framework linking quality and total productivity which can act as a yardstick for management in quality related decisions. The application of this conceptual framework is demonstrated by a hypothetical example.
Original language | English (US) |
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Pages (from-to) | 331-347 |
Number of pages | 17 |
Journal | International Journal of Materials and Product Technology |
Volume | 7 |
Issue number | 4 |
State | Published - Dec 1 1992 |
ASJC Scopus subject areas
- Safety, Risk, Reliability and Quality
- Mechanics of Materials
- Mechanical Engineering
- Industrial and Manufacturing Engineering