Strategic framework linking quality and productivity

D. P.S. Arora, D. J. Sumanth

Research output: Contribution to journalArticlepeer-review


The fact that quality and productivity go hand in-hand and not against each other has gained much support in the literature. There is a need to develop a conceptual framework that analyses transitions in quality and productivity simultaneously and establishes a rationale to demonstrate their relationship explicity. Companies keep investing in quality-related activities. In pursuit of excellent to a point that these investments become counter-productive. Such a conceptual framework can help management decision-making in quality-related investments. The primary objective of this paper is to develop a conceptual framework linking quality and total productivity which can act as a yardstick for management in quality related decisions. The application of this conceptual framework is demonstrated by a hypothetical example.

Original languageEnglish (US)
Pages (from-to)331-347
Number of pages17
JournalInternational Journal of Materials and Product Technology
Issue number4
StatePublished - Dec 1 1992

ASJC Scopus subject areas

  • Safety, Risk, Reliability and Quality
  • Mechanics of Materials
  • Mechanical Engineering
  • Industrial and Manufacturing Engineering


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