Social psychological metaphors for human-computer system design

Clifford E. Brown, Sarah J. Swierenga, A. Rodney Wellens

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

It is noted that interpersonal relationships progress through specific phases which are affected in predictable ways by variables which are potentially controllable. Social-psychological research in these areas raises important issues to consider when designing human-computer systems. Attention to early human-computer encounters must enhance opportunities for repeated exposures under favorable circumstances. Displays and workstations should be more than functional; they should be attractive, comfortable, and inviting. System software must be relatively easy to learn and use. Building a deeper human-computer relationship requires clear communication which provides accurate, appropriate, and timely feedback. It is concluded that maintaining the human-computer relationship and optimizing system performance will be achieved only through careful consideration of issues related to authority, trust, function allocation, and autonomy.

Original languageEnglish
Title of host publicationIEEE Proceedings of the National Aerospace and Electronics Conference
Place of PublicationPiscataway, NJ, United States
PublisherPubl by IEEE
Pages793-799
Number of pages7
Volume2
StatePublished - Dec 1 1991
EventProceedings of the IEEE 1991 National Aerospace and Electronics Conference - NAECON 1991 - Dayton, OH, USA
Duration: May 20 1991May 24 1991

Other

OtherProceedings of the IEEE 1991 National Aerospace and Electronics Conference - NAECON 1991
CityDayton, OH, USA
Period5/20/915/24/91

ASJC Scopus subject areas

  • Engineering(all)

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  • Cite this

    Brown, C. E., Swierenga, S. J., & Wellens, A. R. (1991). Social psychological metaphors for human-computer system design. In IEEE Proceedings of the National Aerospace and Electronics Conference (Vol. 2, pp. 793-799). Publ by IEEE.