Segmentation of markets based on customer service

Arun Sharma, Douglas M. Lambert

Research output: Contribution to journalArticle

33 Scopus citations
Original languageEnglish (US)
Pages (from-to)19-27
Number of pages9
JournalInternational Journal of Physical Distribution & Logistics Management
Volume20
Issue number7
DOIs
StatePublished - Jul 1 1990

ASJC Scopus subject areas

  • Transportation
  • Management of Technology and Innovation

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