Segmentation of markets based on customer service

Arun Sharma, Douglas M. Lambert

Research output: Contribution to journalArticle

29 Citations (Scopus)
Original languageEnglish (US)
Pages (from-to)19-27
Number of pages9
JournalInternational Journal of Physical Distribution & Logistics Management
Volume20
Issue number7
DOIs
StatePublished - Jul 1 1990

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customer
market
segmentation
Segmentation
Customer service

ASJC Scopus subject areas

  • Transportation
  • Management of Technology and Innovation

Cite this

Segmentation of markets based on customer service. / Sharma, Arun; Lambert, Douglas M.

In: International Journal of Physical Distribution & Logistics Management, Vol. 20, No. 7, 01.07.1990, p. 19-27.

Research output: Contribution to journalArticle

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