Abstract
Organizations use procedures to influence or control the behavior of their workers, but often have no basis for determining whether an additional rule, or procedural control will be beneficial. This paper outlines a proposed method for determining if the addition or removal of procedural controls will impact the occurrences of critical consequences. The proposed method focuses on two aspects: bow valuable the procedural control is, based on the inevitability of the consequence and the opportunity to intervene; and how likely the control is to fail, based on five procedural design elements that address how well the rule or control has been Defined, Assigned, Trained, Organized and Monitored-referred to as the DA TOM elements.
Original language | English (US) |
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Title of host publication | Advances in Human Factors, Ergonomics, and Safety in Manufacturing and Service Industries |
Publisher | CRC Press |
Pages | 1117-1125 |
Number of pages | 9 |
ISBN (Electronic) | 9781439835005 |
ISBN (Print) | 9781439834992 |
DOIs | |
State | Published - Jan 1 2010 |
Keywords
- Control failure likelihood
- Control value
- Critical consequences
- Procedural control
ASJC Scopus subject areas
- Engineering(all)