Reactions of Law Enforcement to LGBTQ Diversity Training

Tania Israel, Jay N. Bettergarcia, Kevin Delucio, Todd Raymond Avellar, Audrey Harkness, Joshua A. Goodman

Research output: Contribution to journalArticlepeer-review

11 Scopus citations


Knowledge about the ways in which employees respond to workplace diversity training can help in the preparation and delivery of the training. Few studies have looked at responses toward with lesbian, gay, bisexual, transgender, and queer (LGBTQ) diversity training, in general, or with law enforcement, in particular. The present study examined reactions, specifically resistance and receptiveness, to an LGBTQ diversity training for approximately 120 law enforcement officers. Twenty subthemes about resistance were categorized into four overarching themes: perceptions of law enforcement, beliefs regarding LGBTQ community, defending law enforcement practices, and nonverbal forms of resistance. Seventeen subthemes about receptiveness were organized into five main themes: requesting elaboration from trainers, how law enforcement can support LGBTQ people, awareness and motivation to address LGBTQ community needs, appreciation for the training, and helping the trainers or training succeed. The results indicate that both resistance and receptiveness were present among participants. Further, some of the receptiveness and resistance is similar to what is found in the literature, while some of these reactions were unique to LGBTQ diversity training and working with law enforcement.

Original languageEnglish (US)
Pages (from-to)197-226
Number of pages30
JournalHuman Resource Development Quarterly
Issue number2
StatePublished - Jun 1 2017
Externally publishedYes


  • diversity training
  • law enforcement
  • receptiveness
  • resistance

ASJC Scopus subject areas

  • Arts and Humanities (miscellaneous)
  • Organizational Behavior and Human Resource Management


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