Predicting older adults’ perceptions about a computer system designed for seniors

Tracy L. Mitzner, Wendy A. Rogers, Arthur D. Fisk, Walter R. Boot, Neil Charness, Sara J Czaja, Joseph Sharit

Research output: Contribution to journalArticle

13 Citations (Scopus)

Abstract

Although computer technology may be particularly useful for older adults (e.g., for communication and information access), they have been slower adopters than their younger counterparts. Perceptions about computers, such as perceived usefulness and perceived ease of use, can pose barriers to acceptance and universal access (Davis in MIS Q 13(3):319–340, 1989). Therefore, understanding the precursors to these perceptions for older adult non-computer users may provide insight into the reasons for their non-adoption. The authors examined the relationship between perceived usefulness and perceived ease of use of a computer interface designed for older users and demographic, technology experience, cognitive abilities, personality, and attitudinal variables in a sample of 300 non-computer-using adults between the ages 64 and 98, selected for being at high risk for social isolation. The strongest correlates of perceived usefulness and perceived ease of use were technology experience, personality dimensions of agreeableness and openness to experience, and attitudes. The emotional stability personality dimension was significantly correlated with perceived ease of use though not perceived usefulness. Hierarchical regression analysis revealed that attitudes (i.e., self-efficacy, comfort, and interest) remained predictive of perceptions of usefulness and ease of use when technology experience and personality variables were accounted for. Given that attitudes are more malleable than other variables, such as demographic and cognitive abilities, these findings highlight the potential to increase technology acceptance through positive experiences, appropriate training, and educational campaigns about the benefits of computers and other technologies.

Original languageEnglish (US)
Pages (from-to)271-280
Number of pages10
JournalUniversal Access in the Information Society
Volume15
Issue number2
DOIs
StatePublished - Jun 1 2016

Fingerprint

Computer systems
Management information systems
Regression analysis
Interfaces (computer)
Communication

Keywords

  • Aging
  • Computers usefulness
  • Ease of use
  • Personality
  • Technology acceptance

ASJC Scopus subject areas

  • Software
  • Information Systems
  • Computer Networks and Communications
  • Human-Computer Interaction

Cite this

Predicting older adults’ perceptions about a computer system designed for seniors. / Mitzner, Tracy L.; Rogers, Wendy A.; Fisk, Arthur D.; Boot, Walter R.; Charness, Neil; Czaja, Sara J; Sharit, Joseph.

In: Universal Access in the Information Society, Vol. 15, No. 2, 01.06.2016, p. 271-280.

Research output: Contribution to journalArticle

Mitzner, Tracy L. ; Rogers, Wendy A. ; Fisk, Arthur D. ; Boot, Walter R. ; Charness, Neil ; Czaja, Sara J ; Sharit, Joseph. / Predicting older adults’ perceptions about a computer system designed for seniors. In: Universal Access in the Information Society. 2016 ; Vol. 15, No. 2. pp. 271-280.
@article{6a74dbe7bee1460387b0197e3c05570f,
title = "Predicting older adults’ perceptions about a computer system designed for seniors",
abstract = "Although computer technology may be particularly useful for older adults (e.g., for communication and information access), they have been slower adopters than their younger counterparts. Perceptions about computers, such as perceived usefulness and perceived ease of use, can pose barriers to acceptance and universal access (Davis in MIS Q 13(3):319–340, 1989). Therefore, understanding the precursors to these perceptions for older adult non-computer users may provide insight into the reasons for their non-adoption. The authors examined the relationship between perceived usefulness and perceived ease of use of a computer interface designed for older users and demographic, technology experience, cognitive abilities, personality, and attitudinal variables in a sample of 300 non-computer-using adults between the ages 64 and 98, selected for being at high risk for social isolation. The strongest correlates of perceived usefulness and perceived ease of use were technology experience, personality dimensions of agreeableness and openness to experience, and attitudes. The emotional stability personality dimension was significantly correlated with perceived ease of use though not perceived usefulness. Hierarchical regression analysis revealed that attitudes (i.e., self-efficacy, comfort, and interest) remained predictive of perceptions of usefulness and ease of use when technology experience and personality variables were accounted for. Given that attitudes are more malleable than other variables, such as demographic and cognitive abilities, these findings highlight the potential to increase technology acceptance through positive experiences, appropriate training, and educational campaigns about the benefits of computers and other technologies.",
keywords = "Aging, Computers usefulness, Ease of use, Personality, Technology acceptance",
author = "Mitzner, {Tracy L.} and Rogers, {Wendy A.} and Fisk, {Arthur D.} and Boot, {Walter R.} and Neil Charness and Czaja, {Sara J} and Joseph Sharit",
year = "2016",
month = "6",
day = "1",
doi = "10.1007/s10209-014-0383-y",
language = "English (US)",
volume = "15",
pages = "271--280",
journal = "Universal Access in the Information Society",
issn = "1615-5289",
publisher = "Springer Verlag",
number = "2",

}

TY - JOUR

T1 - Predicting older adults’ perceptions about a computer system designed for seniors

AU - Mitzner, Tracy L.

AU - Rogers, Wendy A.

AU - Fisk, Arthur D.

AU - Boot, Walter R.

AU - Charness, Neil

AU - Czaja, Sara J

AU - Sharit, Joseph

PY - 2016/6/1

Y1 - 2016/6/1

N2 - Although computer technology may be particularly useful for older adults (e.g., for communication and information access), they have been slower adopters than their younger counterparts. Perceptions about computers, such as perceived usefulness and perceived ease of use, can pose barriers to acceptance and universal access (Davis in MIS Q 13(3):319–340, 1989). Therefore, understanding the precursors to these perceptions for older adult non-computer users may provide insight into the reasons for their non-adoption. The authors examined the relationship between perceived usefulness and perceived ease of use of a computer interface designed for older users and demographic, technology experience, cognitive abilities, personality, and attitudinal variables in a sample of 300 non-computer-using adults between the ages 64 and 98, selected for being at high risk for social isolation. The strongest correlates of perceived usefulness and perceived ease of use were technology experience, personality dimensions of agreeableness and openness to experience, and attitudes. The emotional stability personality dimension was significantly correlated with perceived ease of use though not perceived usefulness. Hierarchical regression analysis revealed that attitudes (i.e., self-efficacy, comfort, and interest) remained predictive of perceptions of usefulness and ease of use when technology experience and personality variables were accounted for. Given that attitudes are more malleable than other variables, such as demographic and cognitive abilities, these findings highlight the potential to increase technology acceptance through positive experiences, appropriate training, and educational campaigns about the benefits of computers and other technologies.

AB - Although computer technology may be particularly useful for older adults (e.g., for communication and information access), they have been slower adopters than their younger counterparts. Perceptions about computers, such as perceived usefulness and perceived ease of use, can pose barriers to acceptance and universal access (Davis in MIS Q 13(3):319–340, 1989). Therefore, understanding the precursors to these perceptions for older adult non-computer users may provide insight into the reasons for their non-adoption. The authors examined the relationship between perceived usefulness and perceived ease of use of a computer interface designed for older users and demographic, technology experience, cognitive abilities, personality, and attitudinal variables in a sample of 300 non-computer-using adults between the ages 64 and 98, selected for being at high risk for social isolation. The strongest correlates of perceived usefulness and perceived ease of use were technology experience, personality dimensions of agreeableness and openness to experience, and attitudes. The emotional stability personality dimension was significantly correlated with perceived ease of use though not perceived usefulness. Hierarchical regression analysis revealed that attitudes (i.e., self-efficacy, comfort, and interest) remained predictive of perceptions of usefulness and ease of use when technology experience and personality variables were accounted for. Given that attitudes are more malleable than other variables, such as demographic and cognitive abilities, these findings highlight the potential to increase technology acceptance through positive experiences, appropriate training, and educational campaigns about the benefits of computers and other technologies.

KW - Aging

KW - Computers usefulness

KW - Ease of use

KW - Personality

KW - Technology acceptance

UR - http://www.scopus.com/inward/record.url?scp=84971006446&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84971006446&partnerID=8YFLogxK

U2 - 10.1007/s10209-014-0383-y

DO - 10.1007/s10209-014-0383-y

M3 - Article

AN - SCOPUS:84971006446

VL - 15

SP - 271

EP - 280

JO - Universal Access in the Information Society

JF - Universal Access in the Information Society

SN - 1615-5289

IS - 2

ER -