The main purpose of the paper is to introduce a value-based approach to planning in mental health and human services. Based on the values of self-determination, collaboration and democratic participation, and distributive justice, we present a sequential planning framework that allows stakeholders to consider the following six facets of a service-oriented organization: (a) values, (b) needs, (c) vision, (d) resources, (e) mission, and (f) service. Following an explanation of the rationale and need for such framework, we describe in a case study how we implemented this approach in helping a children's mental health agency conduct a mandate review. We describe how we attempted to enact the values mentioned above during the pre-entry, entry, work, and separation phases of the consultative process. The case study concludes with a 30 month follow-up report. Finally, we discuss the benefits and challenges encountered in applying this framework, and encourage evaluators and program planners to make explicit and share with others the values, assumptions, and premises that guide their work.
ASJC Scopus subject areas
- Business and International Management
- Social Psychology
- Geography, Planning and Development
- Strategy and Management
- Public Health, Environmental and Occupational Health