Personal learning assistant agents in the business process domain

M. Brian Blake

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Each time an employee enters a new business endeavor, he/she is required to learn new tasks and processes. Learning in the workplace can be as simple as learning the task of logging onto your computer and as complex as learning a multi-week business process. Across an enterprise organization, many individuals will be required to learn the same or similar operational processes. Since human beings are unique in there learning styles, it is essential that training techniques be customized to enhance human learning performance across a diverse workforce. Intelligent agents represent an emerging paradigm where adaptive task selection is coupled with autonomous control. Agents represent a promising technology for delivering specialized training to their human counterparts by customizing instructions in multiple modalities. Insight into how an individual learns a specific business process can be used to enhance that business process for the best performance. This paper discusses the rationale for a personal learning assistant agent customized for business processes.

Original languageEnglish
Title of host publicationProceedings - Sixth International Conference on Advanced Learning Technologies, ICALT 2006
Pages1117-1118
Number of pages2
Volume2006
StatePublished - Dec 1 2006
Externally publishedYes
Event6th International Conference on Advanced Learning Technologies, ICALT 2006 - Kerkrade, Netherlands
Duration: Jul 5 2006Jul 7 2006

Other

Other6th International Conference on Advanced Learning Technologies, ICALT 2006
CountryNetherlands
CityKerkrade
Period7/5/067/7/06

Fingerprint

assistant
learning
Industry
learning performance
Intelligent agents
workplace
employee
Personnel
paradigm
instruction
organization
human being
performance

ASJC Scopus subject areas

  • Computer Science Applications
  • Education

Cite this

Blake, M. B. (2006). Personal learning assistant agents in the business process domain. In Proceedings - Sixth International Conference on Advanced Learning Technologies, ICALT 2006 (Vol. 2006, pp. 1117-1118). [1652651]

Personal learning assistant agents in the business process domain. / Blake, M. Brian.

Proceedings - Sixth International Conference on Advanced Learning Technologies, ICALT 2006. Vol. 2006 2006. p. 1117-1118 1652651.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Blake, MB 2006, Personal learning assistant agents in the business process domain. in Proceedings - Sixth International Conference on Advanced Learning Technologies, ICALT 2006. vol. 2006, 1652651, pp. 1117-1118, 6th International Conference on Advanced Learning Technologies, ICALT 2006, Kerkrade, Netherlands, 7/5/06.
Blake MB. Personal learning assistant agents in the business process domain. In Proceedings - Sixth International Conference on Advanced Learning Technologies, ICALT 2006. Vol. 2006. 2006. p. 1117-1118. 1652651
Blake, M. Brian. / Personal learning assistant agents in the business process domain. Proceedings - Sixth International Conference on Advanced Learning Technologies, ICALT 2006. Vol. 2006 2006. pp. 1117-1118
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