The selection of an order processing and inventory control (OPICS) system is a complicated process. The overall satisfaction derived from a system depends on many variables. This study analyzes the influence of OPICS predictor variables on overall satisfaction as determined by multiple regression. This study confirms the theories that suggest that OPICS ease of operation, reliability of computer, and ease of programming are the major determinants of overall computer user satisfaction.
|Original language||English (US)|
|Title of host publication||SIGSMALL Newsletter (ACM Special Interest Group on Small Computing Systems and Applications)|
|Publisher||ACM (Order n 609850)|
|Number of pages||10|
|State||Published - Dec 1 1985|
|Name||SIGSMALL Newsletter (ACM Special Interest Group on Small Computing Systems and Applications)|
ASJC Scopus subject areas