Older adults and internet health information seeking

Sara J. Czaja, Joseph Shark, Sankaran N. Nair, Chin Chin Lee

Research output: Chapter in Book/Report/Conference proceedingConference contribution

17 Scopus citations

Abstract

The Internet is increasingly being used by consumers as a source of health information. This study examined factors that influence trust of Internet health information and how trust varies as a function of demographic characteristics, Internet experience, and computer attitudes. Data is also reported on the perceptions of the value and use of Internet-based health information. One hundred and twelve adults (50-85 years) were asked to perform Internet-based health information-seeking tasks and rate factors that influence their trust in Internet health information, the value of this information, and general trust of Internet information vs. trust of information from a doctor. The results indicated that trust is influenced by website identifiers (e.g., government agencies) and design features (e.g., ease of use). Most participants indicated that they would use the Internet health information and that access to this information would have some influence on their health behaviors. These findings underscore the importance of considering design and content issues when designing health websites.

Original languageEnglish (US)
Title of host publication53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009
Pages126-130
Number of pages5
StatePublished - Dec 1 2009
Event53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009 - San Antonio, TX, United States
Duration: Oct 19 2009Oct 23 2009

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume1
ISSN (Print)1071-1813

Other

Other53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009
CountryUnited States
CitySan Antonio, TX
Period10/19/0910/23/09

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ASJC Scopus subject areas

  • Human Factors and Ergonomics

Cite this

Czaja, S. J., Shark, J., Nair, S. N., & Lee, C. C. (2009). Older adults and internet health information seeking. In 53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009 (pp. 126-130). (Proceedings of the Human Factors and Ergonomics Society; Vol. 1).