Non-technical correctives for high-tech systems in social service agencies

John W Murphy; John T. Pardeck

doi:10.1300/J001v06n02_06

Non-technical correctives for high-tech systems in social service agencies

Research output: Contribution to journal › Article › peer-review

Abstract

Currently, expert systems are being introduced into almost every facet of social service delivery. Because this technology is sustained by computerization, many practitioners believe that objective knowledge will be available to guide program planning. Often overlooked, however, is the micro-world that enables computers to operate. The presuppositions associated with this microworld provide social life with an abstract identity. Therefore, expert systems tend to be insensitive to situational exigencies and generate precise but irrelevant information. To remedy this situation, these systems must be implemented within a reflexive environment, so that they are sensitive to the logic persons use to organize their lives. Several suggestions are made pertaining to creating a reflexive social service agency.

Original language	English (US)
Pages (from-to)	63-73
Number of pages	11
Journal	Clinical Supervisor
Volume	6
Issue number	2
DOIs	https://doi.org/10.1300/J001v06n02_06
State	Published - Dec 13 1988
Externally published	Yes

ASJC Scopus subject areas

Psychiatry and Mental health
Education
Clinical Psychology

UN SDGs

This output contributes to the following Sustainable Development Goal(s)

Access to Document

10.1300/J001v06n02_06

Fingerprint Dive into the research topics of 'Non-technical correctives for high-tech systems in social service agencies'. Together they form a unique fingerprint.

Cite this

@article{79c973e6aa3b471e8638331aa29d4fa8,

title = "Non-technical correctives for high-tech systems in social service agencies",

abstract = "Currently, expert systems are being introduced into almost every facet of social service delivery. Because this technology is sustained by computerization, many practitioners believe that objective knowledge will be available to guide program planning. Often overlooked, however, is the micro-world that enables computers to operate. The presuppositions associated with this microworld provide social life with an abstract identity. Therefore, expert systems tend to be insensitive to situational exigencies and generate precise but irrelevant information. To remedy this situation, these systems must be implemented within a reflexive environment, so that they are sensitive to the logic persons use to organize their lives. Several suggestions are made pertaining to creating a reflexive social service agency.",

author = "Murphy, {John W} and Pardeck, {John T.}",

year = "1988",

month = dec,

day = "13",

doi = "10.1300/J001v06n02_06",

language = "English (US)",

volume = "6",

pages = "63--73",

journal = "The Clinical Supervisor",

issn = "0732-5223",

publisher = "Routledge",

number = "2",

}

TY - JOUR

T1 - Non-technical correctives for high-tech systems in social service agencies

AU - Murphy, John W

AU - Pardeck, John T.

PY - 1988/12/13

Y1 - 1988/12/13

N2 - Currently, expert systems are being introduced into almost every facet of social service delivery. Because this technology is sustained by computerization, many practitioners believe that objective knowledge will be available to guide program planning. Often overlooked, however, is the micro-world that enables computers to operate. The presuppositions associated with this microworld provide social life with an abstract identity. Therefore, expert systems tend to be insensitive to situational exigencies and generate precise but irrelevant information. To remedy this situation, these systems must be implemented within a reflexive environment, so that they are sensitive to the logic persons use to organize their lives. Several suggestions are made pertaining to creating a reflexive social service agency.

AB - Currently, expert systems are being introduced into almost every facet of social service delivery. Because this technology is sustained by computerization, many practitioners believe that objective knowledge will be available to guide program planning. Often overlooked, however, is the micro-world that enables computers to operate. The presuppositions associated with this microworld provide social life with an abstract identity. Therefore, expert systems tend to be insensitive to situational exigencies and generate precise but irrelevant information. To remedy this situation, these systems must be implemented within a reflexive environment, so that they are sensitive to the logic persons use to organize their lives. Several suggestions are made pertaining to creating a reflexive social service agency.

UR - http://www.scopus.com/inward/record.url?scp=84953948555&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84953948555&partnerID=8YFLogxK

U2 - 10.1300/J001v06n02_06

DO - 10.1300/J001v06n02_06

M3 - Article

AN - SCOPUS:84953948555

VL - 6

SP - 63

EP - 73

JO - The Clinical Supervisor

JF - The Clinical Supervisor

SN - 0732-5223

IS - 2

ER -

Non-technical correctives for high-tech systems in social service agencies

Abstract

ASJC Scopus subject areas

UN SDGs

Access to Document

Other files and links

Cite this