Abstract
Currently, expert systems are being introduced into almost every facet of social service delivery. Because this technology is sustained by computerization, many practitioners believe that objective knowledge will be available to guide program planning. Often overlooked, however, is the micro-world that enables computers to operate. The presuppositions associated with this microworld provide social life with an abstract identity. Therefore, expert systems tend to be insensitive to situational exigencies and generate precise but irrelevant information. To remedy this situation, these systems must be implemented within a reflexive environment, so that they are sensitive to the logic persons use to organize their lives. Several suggestions are made pertaining to creating a reflexive social service agency.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 63-73 |
| Number of pages | 11 |
| Journal | Clinical Supervisor |
| Volume | 6 |
| Issue number | 2 |
| DOIs | |
| State | Published - Dec 13 1988 |
| Externally published | Yes |
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ASJC Scopus subject areas
- Psychiatry and Mental health
- Education
- Clinical Psychology
Cite this
Non-technical correctives for high-tech systems in social service agencies. / Murphy, John W; Pardeck, John T.
In: Clinical Supervisor, Vol. 6, No. 2, 13.12.1988, p. 63-73.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - Non-technical correctives for high-tech systems in social service agencies
AU - Murphy, John W
AU - Pardeck, John T.
PY - 1988/12/13
Y1 - 1988/12/13
N2 - Currently, expert systems are being introduced into almost every facet of social service delivery. Because this technology is sustained by computerization, many practitioners believe that objective knowledge will be available to guide program planning. Often overlooked, however, is the micro-world that enables computers to operate. The presuppositions associated with this microworld provide social life with an abstract identity. Therefore, expert systems tend to be insensitive to situational exigencies and generate precise but irrelevant information. To remedy this situation, these systems must be implemented within a reflexive environment, so that they are sensitive to the logic persons use to organize their lives. Several suggestions are made pertaining to creating a reflexive social service agency.
AB - Currently, expert systems are being introduced into almost every facet of social service delivery. Because this technology is sustained by computerization, many practitioners believe that objective knowledge will be available to guide program planning. Often overlooked, however, is the micro-world that enables computers to operate. The presuppositions associated with this microworld provide social life with an abstract identity. Therefore, expert systems tend to be insensitive to situational exigencies and generate precise but irrelevant information. To remedy this situation, these systems must be implemented within a reflexive environment, so that they are sensitive to the logic persons use to organize their lives. Several suggestions are made pertaining to creating a reflexive social service agency.
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U2 - 10.1300/J001v06n02_06
DO - 10.1300/J001v06n02_06
M3 - Article
AN - SCOPUS:84953948555
VL - 6
SP - 63
EP - 73
JO - The Clinical Supervisor
JF - The Clinical Supervisor
SN - 0732-5223
IS - 2
ER -