Mercy miami

Nina Miville, Benjamin Davis, Alejandro Perry

Research output: Contribution to journalArticle


The various aspects of a state-of-the art diagnostic center planned by Miami's Mercy Hospital, were simulated in a study. An operational review of the current Mercy Outpatient Center registration department was conducted to determine the state of the current system. Three months of data preceding the study show that 70 percent of patients require a standard registration and 30 percent are pre-registered. The last area of analysis was creating a simulation model of the outpatient registration area to analyze the bottlenecks and determine whether recommendations in the patient flow would improve waiting times and throughput.

Original languageEnglish (US)
Pages (from-to)43-46
Number of pages4
JournalIndustrial Engineer
Issue number9
StatePublished - Sep 2004
Externally publishedYes


ASJC Scopus subject areas

  • Industrial and Manufacturing Engineering

Cite this

Miville, N., Davis, B., & Perry, A. (2004). Mercy miami. Industrial Engineer, 36(9), 43-46.