Mercy miami

Nina D. Miville, Benjamin Davis, Alejandro Perry

Research output: Contribution to specialist publicationArticle


The various aspects of a state-of-the art diagnostic center planned by Miami's Mercy Hospital, were simulated in a study. An operational review of the current Mercy Outpatient Center registration department was conducted to determine the state of the current system. Three months of data preceding the study show that 70 percent of patients require a standard registration and 30 percent are pre-registered. The last area of analysis was creating a simulation model of the outpatient registration area to analyze the bottlenecks and determine whether recommendations in the patient flow would improve waiting times and throughput.

Original languageEnglish (US)
Number of pages4
Specialist publicationIndustrial Engineer
StatePublished - Sep 1 2004
Externally publishedYes

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Computer Science Applications
  • Industrial and Manufacturing Engineering


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