Managerial responses to an aging Municipal workforce

Jonathan P. West, Evan M. Berman

Research output: Contribution to journalArticlepeer-review

8 Scopus citations


This paper focuses on the strategic management of older workers in U.S. cities. The research is based on a national sample of Municipal Human Resource Managers in cities over 50,000 population. A wide variety of strategies are being used in cities in four key areas: (1) Supportive workplace relations; (2) Training; (3) Career development; (4) Performance appraisal. However, cities do little to adapt training to the needs of older workers, to revitalize the careers of mature employees, or to use proficiency testing as a supplement to performance appraisal. Managerial professionalism is an important driving force influencing strategic decision making on this issue; legal compliance and fiscal stress are less significant forces.

Original languageEnglish (US)
Pages (from-to)38-58
Number of pages21
JournalReview of Public Personnel Administration
Issue number3
StatePublished - 1996

ASJC Scopus subject areas

  • Public Administration
  • Organizational Behavior and Human Resource Management


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