This paper focuses on the strategic management of older workers in U.S. cities. The research is based on a national sample of Municipal Human Resource Managers in cities over 50,000 population. A wide variety of strategies are being used in cities in four key areas: (1) Supportive workplace relations; (2) Training; (3) Career development; (4) Performance appraisal. However, cities do little to adapt training to the needs of older workers, to revitalize the careers of mature employees, or to use proficiency testing as a supplement to performance appraisal. Managerial professionalism is an important driving force influencing strategic decision making on this issue; legal compliance and fiscal stress are less significant forces.
ASJC Scopus subject areas
- Public Administration
- Organizational Behavior and Human Resource Management