The selection of computer systems can be a frustrating process. The overall satisfaction derived from a system depends on matching system specifications to user needs. This case study describes a Product Evaluation and Selection System (PESS) that correlates user needs to system specifications. This case illustrates the selection of LN. A recommendation report ranks the LN in descending order of their correlations to user needs. Implications for users, consultants and vendors are discussed and illustrated.
ASJC Scopus subject areas
- Information Systems
- Information Systems and Management