Abstract
As the focus of the Chinese economy changes from manufacturing to services, Chinese business education and research need to be refocused. This paper addresses several issues related to services management (SM) education in Chinese business schools. A questionnaire survey with 246 faculty members from 50 top Chinese business schools was conducted to explore how SM education is being carried out in China. The issues in question are: the importance of SM, the degree of attention to SM, the current situation and trend of collaboration in SM between business schools and industry, the status quo and the potential of SM course development. The survey shows a mixed result: on the positive side, SM has been developing into a legitimised course and spread across 24 sample business schools of Chinese key national universities since 1990s; on the negative side, there are still quite a few constraints in SM research and education in Chinese business schools. Based on the data results, some suggestions are made on SM education. The implications of this report, its limitation and future research directions are also discussed.
| Original language | English |
|---|---|
| Pages (from-to) | 397-416 |
| Number of pages | 20 |
| Journal | International Journal of Management and Decision Making |
| Volume | 11 |
| Issue number | 5-6 |
| DOIs | |
| State | Published - Oct 1 2011 |
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Keywords
- China
- Chinese business education
- Course development
- Questionnaire survey
- Services management
- SM
ASJC Scopus subject areas
- Decision Sciences(all)
Cite this
Is Chinese business education ready for the era of services economy? - A survey into Chinese services management education. / Tian, Hui; Berg, Daniel.
In: International Journal of Management and Decision Making, Vol. 11, No. 5-6, 01.10.2011, p. 397-416.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - Is Chinese business education ready for the era of services economy? - A survey into Chinese services management education
AU - Tian, Hui
AU - Berg, Daniel
PY - 2011/10/1
Y1 - 2011/10/1
N2 - As the focus of the Chinese economy changes from manufacturing to services, Chinese business education and research need to be refocused. This paper addresses several issues related to services management (SM) education in Chinese business schools. A questionnaire survey with 246 faculty members from 50 top Chinese business schools was conducted to explore how SM education is being carried out in China. The issues in question are: the importance of SM, the degree of attention to SM, the current situation and trend of collaboration in SM between business schools and industry, the status quo and the potential of SM course development. The survey shows a mixed result: on the positive side, SM has been developing into a legitimised course and spread across 24 sample business schools of Chinese key national universities since 1990s; on the negative side, there are still quite a few constraints in SM research and education in Chinese business schools. Based on the data results, some suggestions are made on SM education. The implications of this report, its limitation and future research directions are also discussed.
AB - As the focus of the Chinese economy changes from manufacturing to services, Chinese business education and research need to be refocused. This paper addresses several issues related to services management (SM) education in Chinese business schools. A questionnaire survey with 246 faculty members from 50 top Chinese business schools was conducted to explore how SM education is being carried out in China. The issues in question are: the importance of SM, the degree of attention to SM, the current situation and trend of collaboration in SM between business schools and industry, the status quo and the potential of SM course development. The survey shows a mixed result: on the positive side, SM has been developing into a legitimised course and spread across 24 sample business schools of Chinese key national universities since 1990s; on the negative side, there are still quite a few constraints in SM research and education in Chinese business schools. Based on the data results, some suggestions are made on SM education. The implications of this report, its limitation and future research directions are also discussed.
KW - China
KW - Chinese business education
KW - Course development
KW - Questionnaire survey
KW - Services management
KW - SM
UR - http://www.scopus.com/inward/record.url?scp=80155156841&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=80155156841&partnerID=8YFLogxK
U2 - 10.1504/IJMDM.2011.043412
DO - 10.1504/IJMDM.2011.043412
M3 - Article
AN - SCOPUS:80155156841
VL - 11
SP - 397
EP - 416
JO - International Journal of Management and Decision Making
JF - International Journal of Management and Decision Making
SN - 1462-4621
IS - 5-6
ER -