Innovative approach to teaching communication skills to nursing students

Jean Ellen Zavertnik, Tanya A. Huff, Cindy L. Munro

Research output: Contribution to journalArticlepeer-review

59 Scopus citations


This study assessed the effectiveness of a learner-centered simulation intervention designed to improve the communication skills of pre professional sophomore nursing students. An innovative teaching strategy in which communication skills are taught to nursing students by using trained actors who served as standardized family members in a clinical learning laboratory setting was evaluated using a two-group posttest design. In addition to current standard education, the intervention group received a formal training session presenting a frame-work for communication and a 60-minute practice session with the standardized family members. Four domains of communication-introduction, gathering of information, imparting information, and clarifying goals and expectations-were evaluated in the control and intervention groups in individual testing sessions with a standardized family member. The intervention group performed better than the control group in all four tested domains related.

Original languageEnglish (US)
Pages (from-to)65-71
Number of pages7
JournalJournal of Nursing Education
Issue number2
StatePublished - Feb 1 2010
Externally publishedYes

ASJC Scopus subject areas

  • Nursing(all)
  • Education


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