Improving access to health care through total quality management.

J. B. Miller; M. E. Milakovich

doi:10.1177/0885713x9100600407

Improving access to health care through total quality management.

J. B. Miller, M. E. Milakovich

Research output: Contribution to journal › Article › peer-review

Abstract

Editor's Note: The intense interest in adapting principles of industrial quality control to health care is frequently identified in terms of total quality management (TQM). Introduction and implementation of these programs hospital-wide is a characteristic focus of that interest. This commentary by Drs. Miller and Milakovich discusses an even broader implication for these TQM approaches. They suggest their application to health care systems, not only to enhance quality, but to improve access as well, through the revenues generated by increased efficiency.

Original language	English (US)
Pages (from-to)	138-141
Number of pages	4
Journal	Quality assurance and utilization review : official journal of the American College of Utilization Review Physicians
Volume	6
Issue number	4
DOIs	https://doi.org/10.1177/0885713x9100600407
State	Published - 1991
Externally published	Yes

ASJC Scopus subject areas

Medicine(all)

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Improving access to health care through total quality management.

Abstract

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