Homeland security services system: Critical decision issues

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Scopus citations

Abstract

Urban infrastructures are the focus of terrorist acts because, quite simply, they produce the most visible impact, if not casualties. While terrorist acts are the most insidious and onerous of all disruptions, it is obvious that there are many similarities to the way one should deal with these willful acts and those caused by natural and accidental incidents that have also resulted in adverse and severe consequences. However, there is one major and critical difference between terrorist acts and the other types of disruptions: the terrorist acts are willful - and therefore also adaptive, if not coordinated. One must counter these acts with the same, if not more sophisticated, willful, adaptive and informed approach. Real-time, information-based decision making - which Tien [2003] has called the decision informatics paradigm - is the approach advanced herein to help make the right decisions at the various stages of a disruption.

Original languageEnglish (US)
Title of host publication2005 International Conference on Services Systems and Services Management, Proceedings of ICSSSM'05
Pages1-6
Number of pages6
DOIs
StatePublished - Dec 1 2005
Externally publishedYes
Event2005 International Conference on Services Systems and Services Management, ICSSSM'05 - Chongquing, China
Duration: Jun 13 2005Jun 15 2005

Publication series

Name2005 International Conference on Services Systems and Services Management, Proceedings of ICSSSM'05
Volume1

Other

Other2005 International Conference on Services Systems and Services Management, ICSSSM'05
CountryChina
CityChongquing
Period6/13/056/15/05

Keywords

  • Decision Informatics
  • Homeland Security
  • Services System

ASJC Scopus subject areas

  • Engineering(all)

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  • Cite this

    Tien, J. M. (2005). Homeland security services system: Critical decision issues. In 2005 International Conference on Services Systems and Services Management, Proceedings of ICSSSM'05 (pp. 1-6). [1499422] (2005 International Conference on Services Systems and Services Management, Proceedings of ICSSSM'05; Vol. 1). https://doi.org/10.1109/ICSSSM.2005.1499422