Gender and the emotional experience of relationship conflict: The differential effectiveness of avoidant conflict management

Julia B. Bear, Laurie R. Weingart, Gergana Todorova

Research output: Contribution to journalArticle

6 Citations (Scopus)

Abstract

Conflict research has shown that managing relationship conflict via avoidance is beneficial for team performance, but it is unclear whether avoidant conflict management benefits individuals on an affective level. Drawing on theories of gender roles, we proposed that gender is an important factor that influences whether avoidant conflict management mitigates the negative affective effects of relationship conflict. In a field study of a healthcare organization, we found that relationship conflict resulted in negative emotions, which, in turn, were positively associated with emotional exhaustion two months later. Avoidant conflict management attenuated the relationship between negative emotions engendered by relationship conflict and emotional exhaustion, but this effect depended on gender. Among men, the extent to which they used an avoidant conflict management style mitigated the association between negative emotions and emotional exhaustion, whereas among women, avoidant conflict management did not attenuate this relationship. Findings are discussed in terms of theoretical and practical implications.

Original languageEnglish (US)
Pages (from-to)213-231
Number of pages19
JournalNegotiation and Conflict Management Research
Volume7
Issue number4
DOIs
StatePublished - Nov 1 2014

Fingerprint

conflict management
burnout
gender
emotion
experience
conflict research
management style
field of study
gender role
Emotion
Conflict management
Relationship conflict
organization
Emotional exhaustion
Negative emotions
performance

Keywords

  • Avoidant conflict management
  • Emotions
  • Gender
  • Relationship conflict

ASJC Scopus subject areas

  • Strategy and Management
  • Communication

Cite this

Gender and the emotional experience of relationship conflict : The differential effectiveness of avoidant conflict management. / Bear, Julia B.; Weingart, Laurie R.; Todorova, Gergana.

In: Negotiation and Conflict Management Research, Vol. 7, No. 4, 01.11.2014, p. 213-231.

Research output: Contribution to journalArticle

@article{67021ee13c214f2d94c625056461bd9d,
title = "Gender and the emotional experience of relationship conflict: The differential effectiveness of avoidant conflict management",
abstract = "Conflict research has shown that managing relationship conflict via avoidance is beneficial for team performance, but it is unclear whether avoidant conflict management benefits individuals on an affective level. Drawing on theories of gender roles, we proposed that gender is an important factor that influences whether avoidant conflict management mitigates the negative affective effects of relationship conflict. In a field study of a healthcare organization, we found that relationship conflict resulted in negative emotions, which, in turn, were positively associated with emotional exhaustion two months later. Avoidant conflict management attenuated the relationship between negative emotions engendered by relationship conflict and emotional exhaustion, but this effect depended on gender. Among men, the extent to which they used an avoidant conflict management style mitigated the association between negative emotions and emotional exhaustion, whereas among women, avoidant conflict management did not attenuate this relationship. Findings are discussed in terms of theoretical and practical implications.",
keywords = "Avoidant conflict management, Emotions, Gender, Relationship conflict",
author = "Bear, {Julia B.} and Weingart, {Laurie R.} and Gergana Todorova",
year = "2014",
month = "11",
day = "1",
doi = "10.1111/ncmr.12039",
language = "English (US)",
volume = "7",
pages = "213--231",
journal = "Negotiation and Conflict Management Research",
issn = "1750-4708",
publisher = "John Wiley and Sons Inc.",
number = "4",

}

TY - JOUR

T1 - Gender and the emotional experience of relationship conflict

T2 - The differential effectiveness of avoidant conflict management

AU - Bear, Julia B.

AU - Weingart, Laurie R.

AU - Todorova, Gergana

PY - 2014/11/1

Y1 - 2014/11/1

N2 - Conflict research has shown that managing relationship conflict via avoidance is beneficial for team performance, but it is unclear whether avoidant conflict management benefits individuals on an affective level. Drawing on theories of gender roles, we proposed that gender is an important factor that influences whether avoidant conflict management mitigates the negative affective effects of relationship conflict. In a field study of a healthcare organization, we found that relationship conflict resulted in negative emotions, which, in turn, were positively associated with emotional exhaustion two months later. Avoidant conflict management attenuated the relationship between negative emotions engendered by relationship conflict and emotional exhaustion, but this effect depended on gender. Among men, the extent to which they used an avoidant conflict management style mitigated the association between negative emotions and emotional exhaustion, whereas among women, avoidant conflict management did not attenuate this relationship. Findings are discussed in terms of theoretical and practical implications.

AB - Conflict research has shown that managing relationship conflict via avoidance is beneficial for team performance, but it is unclear whether avoidant conflict management benefits individuals on an affective level. Drawing on theories of gender roles, we proposed that gender is an important factor that influences whether avoidant conflict management mitigates the negative affective effects of relationship conflict. In a field study of a healthcare organization, we found that relationship conflict resulted in negative emotions, which, in turn, were positively associated with emotional exhaustion two months later. Avoidant conflict management attenuated the relationship between negative emotions engendered by relationship conflict and emotional exhaustion, but this effect depended on gender. Among men, the extent to which they used an avoidant conflict management style mitigated the association between negative emotions and emotional exhaustion, whereas among women, avoidant conflict management did not attenuate this relationship. Findings are discussed in terms of theoretical and practical implications.

KW - Avoidant conflict management

KW - Emotions

KW - Gender

KW - Relationship conflict

UR - http://www.scopus.com/inward/record.url?scp=84911118650&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84911118650&partnerID=8YFLogxK

U2 - 10.1111/ncmr.12039

DO - 10.1111/ncmr.12039

M3 - Article

AN - SCOPUS:84911118650

VL - 7

SP - 213

EP - 231

JO - Negotiation and Conflict Management Research

JF - Negotiation and Conflict Management Research

SN - 1750-4708

IS - 4

ER -