Frequent flyer programs: Empirically assessing consumers' reasonable expectations

Research output: Contribution to journal › Article › peer-review

Original language	English (US)
Pages (from-to)	175-250
Number of pages	76
Journal	American Business Law Journal
Volume	51
Issue number	1
DOIs	https://doi.org/10.1111/ablj.12026
State	Published - Mar 1 2014

ASJC Scopus subject areas

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title = "Frequent flyer programs: Empirically assessing consumers' reasonable expectations",

author = "Olaz{\'a}bal, {Ann Morales} and Howard Marmorstein and Dan Sarel",

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