Frequent flyer programs: Empirically assessing consumers' reasonable expectations

Research output: Contribution to journal › Article

Original language	English (US)
Pages (from-to)	175-250
Number of pages	76
Journal	American Business Law Journal
Volume	51
Issue number	1
DOIs	https://doi.org/10.1111/ablj.12026
State	Published - Mar 1 2014

Cite this

@article{141421dfc004405686074ab8ad09bb6c,

title = "Frequent flyer programs: Empirically assessing consumers' reasonable expectations",

author = "Olaz{\'a}bal, {Ann Morales} and Howard Marmorstein and Dan Sarel",

year = "2014",

month = mar,

day = "1",

doi = "10.1111/ablj.12026",

language = "English (US)",

volume = "51",

pages = "175--250",

journal = "American Business Law Journal",

issn = "0002-7766",

publisher = "Wiley-Blackwell",

number = "1",

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AU - Sarel, Dan

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