Feedback of information has consistently shown positive results in human inspection, provided it is given in a timely and appropriate manner. Feedback serves as the basis of most training schemes; traditionally this has been performance feedback. Other forms of feedback which provide strategy information rather than performance information may have a role in improving inspection. This study compared performance feedback and cognitive feedback in a realistic simulation of an aircraft structural inspection task. Performance (time, errors) feedback showed the greatest improvements in performance measures. Cognitive feedback enhanced efficiency measures of search strategy. When cognitive feedback consisted of visual representations of the path and the coverage of the search sequence, subjects also were able to use this task information to improve their search performance.
- visual research
ASJC Scopus subject areas
- Industrial and Manufacturing Engineering
- Safety, Risk, Reliability and Quality
- Human Factors and Ergonomics