Enhancing information technologies in public services

Research output: Contribution to journalConference articlepeer-review


This paper categorizes and discusses the software, hardware and system lessons learned to date that could significantly enhance large-scale information systems: they include designing for an automated operations-oriented environment; developing a real-time system; building on a hardware-independent operating system, employing a modular software development approach; building on a distributed network of processors; employing a data base management system; developing enhanced applications; considering a dedicated system; and building in a system evaluation component. Additionally, the paper suggests that current data systems should be upgraded to information systems, which, in turn, should be upgraded to knowledge systems.

Original languageEnglish (US)
Pages (from-to)4782-4787
Number of pages6
JournalProceedings of the IEEE International Conference on Systems, Man and Cybernetics
StatePublished - Dec 1 1998
Externally publishedYes
EventProceedings of the 1998 IEEE International Conference on Systems, Man, and Cybernetics. Part 3 (of 5) - San Diego, CA, USA
Duration: Oct 11 1998Oct 14 1998

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Hardware and Architecture


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