Abstract
The Services Sector, providing eighty percent of domestic employment and GDP, has sustained dramatic growth in size and significance in the last three decades. This growth has in major part been enabled by application of the Information Technology (IT) discipline. Data Surface Mining (DSM) was applied to a recent compilation of 100 major IT companies. It was found that approximately half of these companies, the enablers, are themselves in the Goods Sector. As such, the Goods Sector is a major enabler of the Services Sector.
| Original language | English |
|---|---|
| Title of host publication | 5th International Conference Service Systems and Service Management - Exploring Service Dynamics with Science and Innovative Technology, ICSSSM'08 |
| DOIs | |
| State | Published - Sep 26 2008 |
| Externally published | Yes |
| Event | 5th International Conference on Service Systems and Service Management, ICSSSM'08 - Melbourne, Australia Duration: Jun 30 2008 → Jul 2 2008 |
Other
| Other | 5th International Conference on Service Systems and Service Management, ICSSSM'08 |
|---|---|
| Country | Australia |
| City | Melbourne |
| Period | 6/30/08 → 7/2/08 |
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Keywords
- Goods sector
- Information technology
- Services sector
- Technology management
ASJC Scopus subject areas
- Computer Networks and Communications
- Control and Systems Engineering
Cite this
Enabling the enabler : Information technology and the services sector. / Murrell, Stephen J.; Berg, Daniel; Einspruch, Norman G.
5th International Conference Service Systems and Service Management - Exploring Service Dynamics with Science and Innovative Technology, ICSSSM'08. 2008. 4598511.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
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TY - GEN
T1 - Enabling the enabler
T2 - Information technology and the services sector
AU - Murrell, Stephen J.
AU - Berg, Daniel
AU - Einspruch, Norman G.
PY - 2008/9/26
Y1 - 2008/9/26
N2 - The Services Sector, providing eighty percent of domestic employment and GDP, has sustained dramatic growth in size and significance in the last three decades. This growth has in major part been enabled by application of the Information Technology (IT) discipline. Data Surface Mining (DSM) was applied to a recent compilation of 100 major IT companies. It was found that approximately half of these companies, the enablers, are themselves in the Goods Sector. As such, the Goods Sector is a major enabler of the Services Sector.
AB - The Services Sector, providing eighty percent of domestic employment and GDP, has sustained dramatic growth in size and significance in the last three decades. This growth has in major part been enabled by application of the Information Technology (IT) discipline. Data Surface Mining (DSM) was applied to a recent compilation of 100 major IT companies. It was found that approximately half of these companies, the enablers, are themselves in the Goods Sector. As such, the Goods Sector is a major enabler of the Services Sector.
KW - Goods sector
KW - Information technology
KW - Services sector
KW - Technology management
UR - http://www.scopus.com/inward/record.url?scp=52249091320&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=52249091320&partnerID=8YFLogxK
U2 - 10.1109/ICSSSM.2008.4598511
DO - 10.1109/ICSSSM.2008.4598511
M3 - Conference contribution
AN - SCOPUS:52249091320
SN - 9781424416721
BT - 5th International Conference Service Systems and Service Management - Exploring Service Dynamics with Science and Innovative Technology, ICSSSM'08
ER -