Effects of telecommunication media upon information sharing and team performance: Some theoretical and empirical observations

A. Rodney Wellens

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

A brief review of theoretical concepts related to decison making, group dynamics, and communication processes is presented. A psychological distancing model of electronic media is described. Issues related to the role of electronic media in networking decision makers are highlighted. Several laboratory studies are described that show some of the effects video, audio, and computer teleconferencing can have on group interaction patterns and productivity. It is noted that existing theory is not yet sophisticated enough to account for all of the results observed. Increasing communication richness does not guarantee improved group performance. Task demands as well as individual differences can affect the way groups use media available to them. It is concluded that a more comprehensive theory of communication processes is needed that specifically addresses group-to-group interaction processes.

Original languageEnglish
Title of host publicationIEEE Proceedings of the National Aerospace and Electronics Conference
Editors Anon
Place of PublicationPiscataway, NJ, United States
PublisherPubl by IEEE
Pages726-733
Number of pages8
Volume2
StatePublished - Dec 1 1989
EventProceedings of the IEEE 1989 National Aerospace and Electronics Conference - NAECON 1989 - Dayton, OH, USA
Duration: May 22 1989May 26 1989

Other

OtherProceedings of the IEEE 1989 National Aerospace and Electronics Conference - NAECON 1989
CityDayton, OH, USA
Period5/22/895/26/89

ASJC Scopus subject areas

  • Engineering(all)

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    Wellens, A. R. (1989). Effects of telecommunication media upon information sharing and team performance: Some theoretical and empirical observations. In Anon (Ed.), IEEE Proceedings of the National Aerospace and Electronics Conference (Vol. 2, pp. 726-733). Publ by IEEE.