Effects of telecommunication media upon information sharing and team performance

Some theoretical and empirical observations

A. Rodney Wellens

Research output: Contribution to journalArticle

8 Citations (Scopus)

Abstract

Theoretical concepts related to decision-making, group dynamics, and communication processes are reviewed. A psychological distancing model of electronic media is described. Issues related to the role of electronic media in networking decision makers are highlighted. Several laboratory studies that show some of the effects video, audio, and computer teleconferencing can have upon group interaction patterns and productivity are described. It is found that increasing communication richness does not guarantee improved group performance. Task demands as well as individual difference factors can affect the way groups use available media. It is concluded that existing theory is not yet sophisticated enough to account for all of the results observed. A more comprehensive theory of communication processes is needed that specifically addresses group-to-group interaction processes.

Original languageEnglish
Pages (from-to)13-19
Number of pages7
JournalIEEE Aerospace and Electronic Systems Magazine
Volume4
Issue number9
DOIs
StatePublished - Sep 1 1989

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telecommunication
Telecommunication
communication
teleconferencing
Communication
Teleconferencing
networking
video conferencing
group dynamics
Productivity
Decision making
decision making
productivity
electronics
effect
interactions

ASJC Scopus subject areas

  • Aerospace Engineering
  • Electrical and Electronic Engineering

Cite this

Effects of telecommunication media upon information sharing and team performance : Some theoretical and empirical observations. / Wellens, A. Rodney.

In: IEEE Aerospace and Electronic Systems Magazine, Vol. 4, No. 9, 01.09.1989, p. 13-19.

Research output: Contribution to journalArticle

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