Deming-based lean six sigma management as an answer to escalating hospital costs

Howard S. Gitlow, Abraham L. Gitlow

Research output: Contribution to journalArticle

7 Scopus citations

Abstract

Escalating hospital costs are a major issue confronting American society; one of the main sources is an outmoded management paradigm. This paradigm uses management by objectives to set objectives without regard to the causes of process variation, and enforces these objectives through the traditional performance appraisal system. A better paradigm is available for controlling hospital costs; it is called Deming-based Lean Six Sigma management.

Original languageEnglish (US)
Pages (from-to)6-9
Number of pages4
JournalQuality Management Journal
Volume20
Issue number3
DOIs
StatePublished - 2013

Keywords

  • Management by objectives
  • Performance appraisal systems
  • Traditional management

ASJC Scopus subject areas

  • Business, Management and Accounting(all)

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