Creating integrative solutions in conflict episodes

Lisa McNary, Howard Gitlow

Research output: Contribution to journalArticlepeer-review

2 Scopus citations


This article analyzes the conflict management literature and presents an operational enhancement to the construction of an integrative solution during a conflict episode. It does this by redefining stakeholder aims and/or belief systems with respect to a conflict.

Original languageEnglish (US)
Pages (from-to)579-586
Number of pages8
JournalQuality Engineering
Issue number4
StatePublished - Jun 1 2002


  • Collaborative
  • Conflict management
  • Deming
  • Distributive
  • Integrative
  • Model

ASJC Scopus subject areas

  • Safety, Risk, Reliability and Quality
  • Industrial and Manufacturing Engineering

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