Best companies to work for and technology management in the service sector

Daniel Berg, Norman G. Einspruch

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Each year, FORTUNE undertakes a study aimed at identifying the 100 best companies to work for. The results of the FORTUNE survey for the period 1998 to 2005 were further examined. Using a technique called "Data Surface Mining" (DSM), these previously published data were analyzed to characterize the similarities and differences between the Goods and Service Sectors; the results of the analyses are presented herein. In addition, the issues of technology management especially relevant to the Service Sector are presented. These issues are of critical importance in light of the fact that the Service Sector represents 80% (GDP and/or employment) of the United States economy and are of increasing importance in the global economy. It is also important to note that technology management in the Service Sector has not to date been given proportionate attention in the academic literature.

Original languageEnglish
Title of host publicationProceedings - ICSSSM'06: 2006 International Conference on Service Systems and Service Management
Pages78-84
Number of pages7
Volume1
DOIs
StatePublished - Dec 1 2007
Externally publishedYes
EventICSSSM'06: 2006 International Conference on Service Systems and Service Management - Troyes, France
Duration: Oct 25 2006Oct 27 2006

Other

OtherICSSSM'06: 2006 International Conference on Service Systems and Service Management
CountryFrance
CityTroyes
Period10/25/0610/27/06

Fingerprint

service sector
global economy
Gross Domestic Product
Service sector
Technology management

Keywords

  • Best places to work
  • Goods sector
  • Service sector

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management

Cite this

Berg, D., & Einspruch, N. G. (2007). Best companies to work for and technology management in the service sector. In Proceedings - ICSSSM'06: 2006 International Conference on Service Systems and Service Management (Vol. 1, pp. 78-84). [4114412] https://doi.org/10.1109/ICSSSM.2006.320592

Best companies to work for and technology management in the service sector. / Berg, Daniel; Einspruch, Norman G.

Proceedings - ICSSSM'06: 2006 International Conference on Service Systems and Service Management. Vol. 1 2007. p. 78-84 4114412.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Berg, D & Einspruch, NG 2007, Best companies to work for and technology management in the service sector. in Proceedings - ICSSSM'06: 2006 International Conference on Service Systems and Service Management. vol. 1, 4114412, pp. 78-84, ICSSSM'06: 2006 International Conference on Service Systems and Service Management, Troyes, France, 10/25/06. https://doi.org/10.1109/ICSSSM.2006.320592
Berg D, Einspruch NG. Best companies to work for and technology management in the service sector. In Proceedings - ICSSSM'06: 2006 International Conference on Service Systems and Service Management. Vol. 1. 2007. p. 78-84. 4114412 https://doi.org/10.1109/ICSSSM.2006.320592
Berg, Daniel ; Einspruch, Norman G. / Best companies to work for and technology management in the service sector. Proceedings - ICSSSM'06: 2006 International Conference on Service Systems and Service Management. Vol. 1 2007. pp. 78-84
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