ASSESSING THE IMPACT OF COMPUTER SYSTEM RATINGS.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The authors analyze the impact of system ratings (SR) on overall end user satisfaction. The variables ease of operation, reliability of computer, and reliability of peripherals are found to be the most significant variables affecting overall satisfaction, whereas the variables average system life in months and the minicomputer system (as the type of installation) have the least significant effect in the user satisfaction model.

Original languageEnglish (US)
Title of host publicationUnknown Host Publication Title
PublisherIEEE
Pages92-94
Number of pages3
ISBN (Print)0818606398
StatePublished - Dec 1 1985

Fingerprint

Computer systems
Computer peripheral equipment
Minicomputers

ASJC Scopus subject areas

  • Engineering(all)

Cite this

Rushinek, A., & Rushinek, S. (1985). ASSESSING THE IMPACT OF COMPUTER SYSTEM RATINGS. In Unknown Host Publication Title (pp. 92-94). IEEE.

ASSESSING THE IMPACT OF COMPUTER SYSTEM RATINGS. / Rushinek, Avi; Rushinek, Sara.

Unknown Host Publication Title. IEEE, 1985. p. 92-94.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Rushinek, A & Rushinek, S 1985, ASSESSING THE IMPACT OF COMPUTER SYSTEM RATINGS. in Unknown Host Publication Title. IEEE, pp. 92-94.
Rushinek A, Rushinek S. ASSESSING THE IMPACT OF COMPUTER SYSTEM RATINGS. In Unknown Host Publication Title. IEEE. 1985. p. 92-94
Rushinek, Avi ; Rushinek, Sara. / ASSESSING THE IMPACT OF COMPUTER SYSTEM RATINGS. Unknown Host Publication Title. IEEE, 1985. pp. 92-94
@inproceedings{9f9cdcba494e4d6f90eb458401f4be3f,
title = "ASSESSING THE IMPACT OF COMPUTER SYSTEM RATINGS.",
abstract = "The authors analyze the impact of system ratings (SR) on overall end user satisfaction. The variables ease of operation, reliability of computer, and reliability of peripherals are found to be the most significant variables affecting overall satisfaction, whereas the variables average system life in months and the minicomputer system (as the type of installation) have the least significant effect in the user satisfaction model.",
author = "Avi Rushinek and Sara Rushinek",
year = "1985",
month = "12",
day = "1",
language = "English (US)",
isbn = "0818606398",
pages = "92--94",
booktitle = "Unknown Host Publication Title",
publisher = "IEEE",

}

TY - GEN

T1 - ASSESSING THE IMPACT OF COMPUTER SYSTEM RATINGS.

AU - Rushinek, Avi

AU - Rushinek, Sara

PY - 1985/12/1

Y1 - 1985/12/1

N2 - The authors analyze the impact of system ratings (SR) on overall end user satisfaction. The variables ease of operation, reliability of computer, and reliability of peripherals are found to be the most significant variables affecting overall satisfaction, whereas the variables average system life in months and the minicomputer system (as the type of installation) have the least significant effect in the user satisfaction model.

AB - The authors analyze the impact of system ratings (SR) on overall end user satisfaction. The variables ease of operation, reliability of computer, and reliability of peripherals are found to be the most significant variables affecting overall satisfaction, whereas the variables average system life in months and the minicomputer system (as the type of installation) have the least significant effect in the user satisfaction model.

UR - http://www.scopus.com/inward/record.url?scp=0022183140&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=0022183140&partnerID=8YFLogxK

M3 - Conference contribution

SN - 0818606398

SP - 92

EP - 94

BT - Unknown Host Publication Title

PB - IEEE

ER -