ASSESSING THE IMPACT OF COMPUTER SYSTEM RATINGS.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The authors analyze the impact of system ratings (SR) on overall end user satisfaction. The variables ease of operation, reliability of computer, and reliability of peripherals are found to be the most significant variables affecting overall satisfaction, whereas the variables average system life in months and the minicomputer system (as the type of installation) have the least significant effect in the user satisfaction model.

Original languageEnglish (US)
Title of host publicationUnknown Host Publication Title
PublisherIEEE
Pages92-94
Number of pages3
ISBN (Print)0818606398
StatePublished - Dec 1 1985

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ASJC Scopus subject areas

  • Engineering(all)

Cite this

Rushinek, A., & Rushinek, S. (1985). ASSESSING THE IMPACT OF COMPUTER SYSTEM RATINGS. In Unknown Host Publication Title (pp. 92-94). IEEE.