Many variables are important in determining the performance of computer systems. Potential buyers and current users of these systems would like to know more about these variables or factors which can help them decide about a computer system they would like to acquire for their organization. Large numbers of variables could confuse the manager or decision-maker and these variables may give redundant information. This paper tests the hypothesis of potential redundancy among the computer performance or satisfaction variables. The null hypothesis was rejected in favor of the alternative hypothesis, concluding that the initial fourteen variables were redundant and three factors could replace them. The importance of some of these variables is discussed in detail. These three nonredundant factors are designed to be incorporated in an interactive online EDP (Electronic Data Processing) Auditing Software System for Mini/Micro Computers. The auditor of a mini/micro computer system could evaluate the efficiency and the effectiveness of the system through the information accumulated by this interactive software package.
ASJC Scopus subject areas
- Management Information Systems
- Computer Networks and Communications