A Preliminary Laboratory Evaluation: Effects of Consequence Quality and Ratio-Schedule Arrangements on Staff Performance

Ashley Tudor, Yanerys Leon, Tracy Argueta, Adam Brewer, Byron Wine

Research output: Contribution to journalArticlepeer-review

Abstract

Supplementary, contingent pay arrangements can result in improved employee productivity and increased job satisfaction. We examined the effects of four stimulus delivery arrangements on performance in a computer-based task in a simulated work context. Three participants entered hypothetical client data onto a Microsoft Excel® invoice and earned gift-cards for task completion according to the following conditions: (a) fixed-ratio/high-preference stimuli (FR/HiP), (b) variable-ratio/high-preference stimuli (VR/HiP), (c) fixed-ratio/varied stimuli (FR/Var), and (d) variable-ratio/varied stimuli (VR/Var). For two of three participants varied reinforcers produced similar levels of responding to high-preference stimuli regardless of schedule type, whereas varied reinforcers did not support responding for the third participant. All participants preferred working under conditions of access to high-preference reinforcers. Results are discussed in light of creating efficient performance improvement plans in organizational settings.

Original languageEnglish (US)
Pages (from-to)108-118
Number of pages11
JournalJournal of Organizational Behavior Management
Volume40
Issue number1-2
DOIs
StatePublished - Apr 2 2020

Keywords

  • Human operant
  • pay for performance
  • ratio schedule
  • staff

ASJC Scopus subject areas

  • Applied Psychology
  • Strategy and Management
  • Management of Technology and Innovation

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