Michael E Milakovich

Associate Professor

  • 123 Citations
1974 …2016

Research output per year

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Research Output

Implementing TQM in local government: The leadership challenge

West, J. P., Berman, E. M. & Milakovich, M. E., Jan 1 2016, Local Government Management: Current Issues and Best Practices. Taylor and Francis, p. 329-340 12 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

  • Digital governance and collaborative strategies for improving service quality

    Milakovich, M. E., Jan 1 2014, KMIS 2014 - Proceedings of the International Conference on Knowledge Management and Information Sharing. Liu, K., Filipe, J. & Filipe, J. (eds.). INSTICC Press, p. 109-118 10 p. (KMIS 2014 - Proceedings of the International Conference on Knowledge Management and Information Sharing).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • 37 Scopus citations
  • 7 Scopus citations

    Citizen relationship management and e- government

    Larsen, B. & Milakovich, M., Oct 24 2005, In : Lecture Notes in Computer Science. 3591, p. 57-68 12 p.

    Research output: Contribution to journalConference article