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Howard Marmorstein
Associate Professor
Marketing
Email
h.marmorstein@miami.edu
411
Citations
Source: Scopus
1990
2014
Research output per year
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Dive into the research topics where Howard Marmorstein is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Business & Economics
Service Encounter
Segmentation
Employees
Health Care Services
Efficacy
Moderating Effect
Consumer Response
Service Guarantee
Yield Management
Safety Stock
Periodic Review
Service Recovery
Price Discount
Childbirth
Warranty
Travel Time
Service Process
Bonus
Salesperson
Market Information
Salespeople
Inventory Systems
Apology
Selection Process
Stockouts
Consumer Preferences
Breakdown
Complaint Handling
Discount
Neglect
Quality of Service
Profitability
Autocorrelation
World Wide Web
Empirical Study
Affective Reactions
Guarantee
Customer Satisfaction
Uncertainty
Experiment
Service Failure
Access to Care
Consumer Perceptions
Boundary Conditions
Managers
Mall
Cultural Change
Customer Retention
Telemarketing
Retail Stores
