Research Output per year
Research Output 1975 2017
2005
3
Citations
(Scopus)
NCSS process completeness: Construct development and preliminary validation
Kathryn Brohman, M., Piccoli, G., Watson, R. T. & Parasuraman, A., 2005, Proceedings of the Annual Hawaii International Conference on System Sciences. Spraque, Jr., R. H. (ed.). p. 171 1 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Customer satisfaction
1982
BUSINESS REPLY CARDS VERSUS INQUIRER PAID POSTAGE: AN ASSESSMENT OF ALTERNATIVE DIRECT MAIL STRATEGIES.
Lamb, C. W., Parasuraman, A. & Chalmers, L. C., 1982, Proceedings - Annual Meeting of the American Institute for Decision Sciences. American Inst for Decision Sciences, Vol. 1. p. 275-277 3 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Industry
EXCLUDING 'LATE' RESPONDENTS FROM MAIL SURVEY DATA ANALYSIS: WILL THIS LEAD TO BIASED RESULTS?
Parasuraman, A., 1982, Proceedings - Annual Meeting of the American Institute for Decision Sciences. American Inst for Decision Sciences, Vol. 2. p. 419 1 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Lead
NEEDS OF THE FEMALE BUSINESS TRAVELER MARKET: SOME INSIGHTS FOR THE HOTEL INDUSTRY.
Winter, J. C. & Parasuraman, A., 1982, Proceedings - Annual Meeting of the American Institute for Decision Sciences. American Inst for Decision Sciences, Vol. 2. p. 414 1 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Hotels
Industry